AI is making managed services more productive but is your pricing model capturing that value? 🤔
Modern MSP pricing needs to move beyond supplier inputs and connect commercial outcomes to measurable consumption, automation, and real usage.
🔹 Price Resource Units around what customers actually consume not FTEs or engineer hours
🔹 Build transparent billing controls so only authorized, validated usage reaches the invoice
🔹 Make AI and automation productivity visible through better unit economics, benchmarking, and gainshare 📈
As AI reshapes IT outsourcing, should productivity gains automatically translate into better economics for customers or should suppliers retain the upside for innovating?
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